Hermès Birkin 35 Clémence Black
1. How to Pay
We accept a variety of secure payment methods to ensure your shopping experience is smooth and convenient:
Visa / MasterCard / PayPal
Discover / JCB
American Express
- Crypto
Simple Steps:
Add your items to the cart
Proceed to checkout
Choose your preferred payment method
Confirm and enjoy fast, secure shipping
2. Secure Checkout Guaranteed
Your security is our top priority.
Our website uses SSL encryption technology to protect your data at every step.
All transactions are processed through PCI-DSS compliant payment gateways
We never store your full payment information
Your personal data is kept 100% confidential
3. Billing Notes
Charges will appear under the name LuxHeatz
Prices shown are in USD
Orders are processed immediately once payment is confirmed
Need Help?
If you experience any issues during checkout, feel free to contact us at:
📧 [email protected]
📩 We’re here to help 24/7
Accepted Payments
Shipping Policy
How Much Does Shipping Cost?
Shipping costs depend on your delivery location and the number of items in your order.
- Add your items to the cart
- Proceed to checkout and enter your address
- Shipping fees will be calculated automatically before payment
Where Do We Ship?
We offer worldwide shipping with trusted carriers including FedEx, DHL, UPS, and USPS.
Estimated Delivery Time
- Standard Shipping: 12–21 business days (Monday to Friday, excluding holidays)
- Expedited shipping: May be available depending on item location
Delivery times are estimates and may be delayed due to weather, customs, or carrier-related issues.
You’ll receive a tracking email once your order ships.
PO Boxes & Military APO/FPO
Yes, we support deliveries to PO Boxes and APO/FPO military addresses.
VAT & Import Duties
All international orders are shipped DDU (Delivered Duty Unpaid). Customers are responsible for VAT, duties, and customs fees upon arrival.
Please check with your local customs office for more details.
Risk of Loss & Claims
Risk of loss transfers to you once the order is handed to the shipping carrier.
If your package is lost, you may be asked to sign an affidavit for us to proceed with investigation. Replacements or refunds are issued at our discretion.
Multiple Addresses?
We do not ship one order to multiple addresses. Please place separate orders for different destinations.
Care Guide
Proper care keeps your shoes looking fresh and lasting longer. Follow these simple steps to maintain your footwear in top condition:
1. Cleaning
- Do not machine wash. Hand cleaning is always recommended to maintain the shape and quality.
- Wipe the surface with a damp soft cloth after each use.
- For tougher stains, use a soft brush and specialized shoe cleaner.
2. Storage
- Avoid direct sunlight for extended periods to prevent fading or material damage.
- Keep your shoes in a cool, dry place away from humidity.
- Use breathable dust bags or storage boxes to preserve shape and freshness.
3. If Wet
- Blot excess moisture with a dry cloth.
- Stuff shoes with newspaper to maintain form and absorb moisture.
- Air dry in a shaded, ventilated area. Avoid using direct heat sources like hairdryers.
4. Things to Avoid
- Do not use harsh chemicals or bleach.
- Do not soak shoes in water.
- Avoid wearing in heavy rain or for intense physical activities unless the shoes are designed for it.
Pro Tip: Regularly clean and replace insoles to maintain hygiene and comfort.
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